Ten X Training Academy
10 X Enterprise
Terms and Conditions
The following terms and conditions apply for bookings to all Ten X Academy professional certification programs.
PAYMENT TERMS & METHOD OF PAYMENT:
Most of our courses are of limited class size. Course fees must be paid at least 10 working days prior to the commencement of the course in order to guarantee your place. Our preferred method of payment is bank transfer to the company corporate bank account:
lunch, morning and afternoon tea (depending on the course/class timing), access to the Ten X-RPM online portal, and all course content/materials. Certification Exams are included as part of the course fee for all courses. Fee structures differ in accordance with certification plans that you have subscribed to. Please refer to this link for further details on the fee structure: https://thetenxgroup.com/professional-certification/
CANCELLATIONS and TRANSFERS:
Cancellations will be accepted and a full refund provided if received in writing up to seven (7) business days upon full payment is made to the Ten X Group. Payments must also be made at least 10 business days prior to the commence of the stipulated “start date” as specified by The Ten X Group. Transfers of bookings made less than seven business days before the course commencement will NOT warrant you to a refund, instead, The Ten X Group may provide you with a differed start date. You may also transfer your subscription to any individual you see fit, this must be done in writing to [email protected] at least seven (7) business days prior to the commencement of your training schedule. A maximum of two transfers will be accepted for a given booking. Refund and/or transfer will not be provided for any participant who fails to attend the course. It is the participants prerogative to complete and successfully pass the certification provided by The Ten X Group or its business partners.
Class/training session registrations commence 30 minutes prior to the stipulated start time as sent to the participants via email.
Program registration must be completed at least seven (7) business days prior to the training intake as stipulated by the Ten X Group.
Unless otherwise stated, courses commence at 9.00 am and finish at or close to 5.00 pm.
Vouchers represent a convenient and cost-effective way for training. To be able to offer favorable prices some conditions apply. Vouchers are valid for twelve months only from date of issue. If you do not use your voucher credit note within 12 months it will lapse. Vouchers must be presented to the Ten X Group with the official stamp from the organization that has provided you with the voucher. You must redeem your vouchers before the purchase of your certification course and is not exchangeable for cash.
All information regarding the course dates, presenters, fees and content is accurate as at the time of posting. We do our utmost to ensure that courses are conducted as advertised. The Ten X Group (10 X Enterprise) reserves the right however to vary course dates, course presenters, terms and conditions or to cancel courses without prejudice if circumstances so warrant. In such a situation, participants will be informed of the change prior to the course and will be entitled to cancel if they so choose without penalty.